Terms of Service
Last Updated: 25 August 2026
Welcome to Brendahickscollection. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products from our online store. By accessing our website, browsing our catalogue, or completing a purchase, you agree to be legally bound by these Terms in full. If you do not agree to these Terms, you must not use our website or place an order.
1. About Us & Contractual Counterparty
You are entering into a legal contract with Brendahickscollection, a company registered and operating at the address below:
Brendahickscollection
169-171 Craigieburn Road, Craigieburn Victoria 3064, Australia
Email: Contact@brendahickscollection.store
Phone: 0749853648
2. Eligibility & Account Use
- You must be at least 18 years of age (or the age of majority in your jurisdiction) to place an order.
- By placing an order, you confirm that all information you provide is accurate, complete, and truthful.
- All purchases are strictly for personal, non-commercial end-use. Purchasing our products for the purpose of unauthorised commercial resale is expressly prohibited.
- You are responsible for maintaining the confidentiality of any account credentials and for all activities conducted under your account.
3. Product Descriptions & Accuracy
We make every reasonable effort to display our products as accurately as possible, including images, descriptions, dimensions, colours, and specifications. However, we cannot guarantee that your monitor or device screen accurately reflects the exact physical colour or appearance of products. Minor variations may occur.
We reserve the right to limit quantities of products available for purchase and to discontinue any product at any time without prior notice.
4. Pricing, Taxes & Currency
- All prices displayed on our website are shown in the designated store currency and are inclusive of applicable VAT or sales tax where legally required, unless otherwise stated.
- Shipping costs, where applicable, are not included in displayed product prices and are calculated and shown separately at checkout.
- We reserve the right to correct any pricing errors on our website. If an order has been placed at an incorrect price due to a typographical or system error, we reserve the right to cancel that order and notify you accordingly, issuing a full refund.
- Promotional prices and discount codes are valid only for the stated promotional period and cannot be applied retrospectively to previous orders.
5. Order Process & Contract Formation
- Order Placement: Submitting your order through our checkout constitutes an offer to purchase the selected products at the stated price, subject to these Terms.
- Order Confirmation: An automated order confirmation email is sent upon receipt of your order. This email is an acknowledgment only — it does not constitute acceptance of your order.
- Order Acceptance: Your order is formally accepted when we dispatch the item(s) and send you a shipping confirmation email. A legally binding contract between you and Brendahickscollection is formed at this point.
- Order Cancellation by Us: We reserve the right to cancel or decline an order at any time prior to dispatch if: the item is out of stock; the order is suspected to be fraudulent; a pricing error has occurred; or for any other legitimate reason. In such cases, a full refund will be issued promptly.
6. Payment Security & Authorisation
- We accept the major payment methods shown at checkout, including credit/debit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, Shop Pay, and PayPal.
- All payment transactions are processed by PCI-DSS Level 1 certified payment gateways using 256-bit SSL encryption. We do not store full card details on our servers.
- By submitting a payment, you warrant that you are the authorised cardholder or have the right to use the payment method provided.
- We reserve the right to request additional identity verification for high-value orders or orders flagged by our fraud detection systems.
7. Shipping, Delivery & Risk
All orders are shipped in accordance with our Shipping Policy. Risk and title of goods passes to the customer upon confirmed delivery. Estimated delivery dates are provided in good faith but are not guaranteed. Brendahickscollection is not liable for delays caused by carrier issues, customs inspections, or events beyond our reasonable control.
8. Returns, Refunds & Consumer Rights
Our returns and refund process is governed by our Refund & Return Policy, which provides a 30-Day Money-Back Guarantee with $0 Restocking Fees. Nothing in these Terms limits or excludes any statutory consumer rights you may have under applicable consumer protection legislation.
9. Intellectual Property
All content on our website — including text, product descriptions, images, logos, brand names, and design elements — is the intellectual property of Brendahickscollection or its licensors and is protected by applicable copyright and trademark law. You may not reproduce, copy, publish, distribute, or create derivative works from any part of our website without our prior written consent.
10. Prohibited Uses
You agree not to use our website or services to:
- Conduct fraudulent transactions or misrepresent your identity.
- Upload, transmit, or distribute any malicious software, viruses, or harmful code.
- Scrape, harvest, or extract product data, prices, or customer information without authorisation.
- Violate any applicable local, national, or international laws or regulations.
- Interfere with or disrupt the security, integrity, or performance of our website or servers.
11. Disclaimer of Warranties
Our website and services are provided "as is" and "as available" without warranties of any kind, express or implied, except where required by applicable law. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Brendahickscollection shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with your use of our website or the purchase of our products.
Our total liability to you in connection with any order shall not exceed the total amount paid by you for that order.
Nothing in these Terms excludes or limits our liability for fraud, death or personal injury caused by negligence, or any liability that cannot be excluded or limited under applicable law.
13. Governing Law & Jurisdiction
These Terms of Service and any disputes arising from them shall be governed by and construed in accordance with the laws of the jurisdiction in which Brendahickscollection is registered. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction for the resolution of any disputes, without prejudice to your statutory rights as a consumer.
14. Changes to These Terms
We reserve the right to update or amend these Terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.
15. Contact
For any questions regarding these Terms, please contact us at:
Contact@brendahickscollection.store | 0749853648